They Shorty change you on your flight creditI booked a flight through cheapoair and paid extra for “trip insurance” which was stated cancellations due to illness is covered. Cheapoair EXPOSED1. i have to pay a extra 100$ onto a $1200 ticket. 2 weeks later, i still can't access my cheapoair account online, and none of the original issues resolved :(. Our staff may also remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Me and my gf booked flights on Sept 8th for Dec 20th. My kids flights were supposed to be tomorrow Dec. 16, 2020. I cancelled my flight almost 8 month back and i still haven't received my money back. Yesterday you wrote that you resolved the problem, did you donate the money on my behalf without notifying me because I still haven't got my refund. Well spotted Bobby, but there are plenty of similar stories already posted. Flight 6034 (KLM) was from Detroit Wayne, Michigan on 5/28/20 to New Delhi IGI, India. Bad business and we had to buy from the airline directly which was cheaper than their inflated price. (4) I am a US citizen. CheapOair Team 1- 646-738-4818 New Zealand... Read more. Before even booking I asked the agent if it was possible to change given the world we are currently living in she said yes and that the flights would be open for 1 year. Literally they closed this Refund Options Line. 3 years ago. I never got the money for the reservation fee of a flight to Japan back. Answer 1 of 176: I was trying to change date of my return flight with Transat booked via Cheapoair (huge mistake) well in advance. At CheapOair.co.uk, you can fly with a smaller, regional airline, a major, international outfit, and everyone in between. I WILL NOT recommend Cheap O Air to anyone. 5 helpful votes. CheapOair ranks 1st among Discount Travel sites. I was on hold for 2+ hours. This information was not disclosed to me when I was purchasing my tickets. :( I'm professional Quality Assurance Analyst, and it takes a lot to irritate me and cause this review. What's with these screwy ticket prices? My flight was cancelled due to COVID19 and as soon as I found out in March 2020, I called Cheapo and KLM to inquire about the next steps and to obtain a refund. Life is too short to be taking surveys and rating services for likes or dislikes, but this truly deserves my best thoughts.... which I always have the mindset to not criticize.....I always seek to find the best and forget the rest.....HOWEVER, As a consumer and citizen, I strongly recommend not investing your time, money, or energies into this company or endeavor. Still waiting and we are suppose to depart in less than 48 hrs. EDIT: If there is a reply from CheapOair under my review saying that they have contacted me and the issue has been resolved, DON'T BELIEVE IT. CheapOAir is ok if there is no problem with the airlines and everything goes smoothly.. It was ridiculous. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/pages/forums_posting_guidelines.html, Trans Can penalties since June to pax refus’g to wear masks, Mytrip.com not giving refund due to Coronavirus. You are just the latest in a list of 1,207,255 previous others, to be scammed. So if the issue has somehow been resolved (I doubt it considering how they daylight-robbed me), I'll update it here. Update: no it has not been resolved. I called numerous times to get this issue resolve and some of the customer service representatives were very unprofessional. CheapOair. The girl on the phone tells me I personally cancelled the flight on Oct 8th and they will not refund it. Thanks, Worst agent ever. I call them, they tell me yes the flight was cancelled and they provided a refund. This is cheating. 210 posts. Thank you United, eat my a** CheapOair scam! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81145435', '');}, 'log_autolink_impression');airline in future. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-83447915', '');}, 'log_autolink_impression');airline and don't book with well-known dodgy 3rd party agents, This is the version of our website addressed to speakers of English in New Zealand. She keeps telling me that I cancelled it. i almost missed my flight because of the complications. Well it’s been 8 months & still no refund & they are asking for our credit card statements. For the sake of good human beings, please help to spread this. Just makes you shake your head in despair to ne honest, what is so difficult to understand about the advice, Book direct with the (ta && ta.queueForLoad ? This post was determined to be inappropriate by the Tripadvisor community and has been removed. Airline, Airport, and Travel Abbreviations. CheapOair.com's reason for reporting Hi, we’re very sorry for the inconvenience. Our tickets were eligible for a refund (minus a $300 charge for our canceled tickets) and we applied for our refund in May. Service 299. I called cheapOair and after an hour long of wait I told them what exactly happened but they simply told me that there are no exceptions and there will be no refund. You've already flagged this Dawn Severson 2 reviews. I am getting ready to book a trip to Thailand for me and my son. They are a scam! Just plain horrible....never ever again. I had to spent $1500 for another return ticket and had to book a hotel to stay overnight as the next flight was 24 hours later. :( For my every inquiry on the phone I got "impossible" reply to fix my user access, assign seats, etc. I tried to talk British Airways for refund but they wont talk to me about it because i booked my ticket through cheapOair. I was not allowed to board a plane from india due to covid situation. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Air New Zealand Tickets Online Booking. 13. Therefore, this contract is subject to the US and US-DoT jurisdiction. In november, I looked up the status to realize our flight was cancelled, I got no email to warn me it was cancelled. He requested a refund which they agreed. I believe the cancelation is not my fault. Cheapoair is not trust worthy and their reviews are also fake. Customer care calls were totally useless – did not resolve a single problem! Where is my refund?????? The Japanese airline paid very quickly, as you would expect from a Japanese airline, but cheapOair does not even react on customer mails to demand the repayment of the reservation fees and insurance any longer! Instead of it Press 1 for help with existing booking/new booking you will get customer representatives in … Customer review: Great Based on 695 reviews This rating is as of 08/31/2020. I paid Cheapo a total of $1,086.46 for this roundtrip. When you need to save on flights, there’s only one place to go. If you were to search for their reviews internationally, you would see what comment on. However, do not count on them if there is a problem. Do you agree with CheapOair.com’s 4-star rating? © 2020 Trustpilot A/S. ; Enjoy budget friendly and hassle free New Zealand car rentals on CheapOair.ca! When you call them dont Press 5 for "Refund" because you won't get any customer care representative on option 5. Do you agree with CheapOair.com’s 4-star rating? Great savings on budget as well as luxury hotels with Cheapoair.ca our discounted New Zealand hotels deals! Do not buy any tickets from CheapOair. Tell us about your experience with CheapOair . And you did not research who you were throwing your money at? i would NOT recommend booking a flight with cheap a** air. CheapOair is an excellent place to share your opinions with other travelers. Despite the fact we have "reservations"....but they (cheapoair) never finalized with the airlines. Cheap O Air is the worse company ever!!! Stay Away from CheapOAir! I strongly recommend not to buy tickets from them. They even deducted 50% of my money for the ticket.The support guys wont even pick the call. Shout out to Jenny as well for getting me reconnected to Shane when I accidentally disconnected so I didn’t have to start all over. This company is complete fraud. Sorry I am not sending CC statements to you so you can have that info too. CheapOair.com reviews help you know what tourists say about Auckland travel. International Service Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations. had you come here first, you'd have realised that and hopefully wouldn't have used them as a result. They collect Trip insurance fees without honoring the insurance2. The Virus is spreading! I really do mean that. Flight was cancelled due to covid. At 11 pm before our (ta && ta.queueForLoad ? Its a ripoff! Total SCAM company!!!! I had a flight cancelled due to weather and a lad named Shane was very helpful in helping me do what I needed to do for rescheduling my flight. We are currently assessing the review in accordance with our reporting processes. She gives me United Airline number and tell me to call. Worse experience ever! Consumers satisfied with CheapOair most frequently mention great service, seat selection and easy process. I am CFO of ** New … Everyone from salesperson to supervisor assure you will get call back or your ticket is refunded but in actual they have not even initiated refund. Then I ask her to check if the flight happened or didn't happen, because it was yesterday. CheapOair has a consumer rating of 4.26 stars from 61,426 reviews indicating that most customers are generally satisfied with their purchases. Browse through our Cyber Monday travel deals and make your choice. It ridiculous!!! When I requested for the rest of my money to be refunded, I was told that I can't get the full refund because there are some hitting fees that are non refundable. From many other reviews, it's clear that they consistently lie about it. They are by far the worst booking experience I ever had. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-82846974', '');}, 'log_autolink_impression');flight chepoair called us and told us that the airline is not confirming the tickets and if we pay double we can still get it. But I still haven’t received a refund and it is now December! I tried calling again the next day to see what was going to happen with the tickets and I was told by another Agent that I can postpone my flights because the Original flight got canceled by the airline. When you call them to get this issue resolve and some of the complications New! 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